Shipping policy

Free insured shipping on every order, in Latvia, across the EU and worldwide. Need it faster? Choose UPS Express at checkout.

Standard shipping (free)

  • Every knife ships tracked and insured with UPS, in a protective box, with a tracking number emailed to you.
  • Latvia: 1–2 business days. EU: UPS Standard, usually 3–6 business days. Outside the EU: UPS Express Saver, usually 2–5 business days.
  • Pieces in stock are dispatched within 1–3 business days. Custom orders ship when finished; we agree the timeline with you before work begins.
  • Delivery times are estimates and depend on your location and the carrier.

UPS Express (paid upgrade)

  • EU: €19, usually 1–2 business days after dispatch.
  • Outside the EU: €29, priority delivery, usually 1–4 business days after dispatch.

Customs, duties and knife laws

  • Orders within the EU have no customs fees.
  • For destinations outside the EU, import duties and taxes may be charged by your country's customs and are paid by the recipient.
  • Knife import and ownership laws vary by country. You are responsible for making sure the knife can be legally imported and owned where you live. If in doubt, ask us before ordering.

Lost or damaged parcels

All parcels are insured. If your parcel arrives damaged or doesn't arrive, contact us right away at doursteel@gmail.com and we will sort it out with the carrier.